FAQs

 

 

Ceramics Care & Use

All Hei Mao Studio sculptural creations are decorative unless otherwise noted. 

For all functional ware items like mugs, bowls, plates, etc, we highly recommend hand washing for longevity. Please read listings carefully to ensure you understand which pieces are dishwasher/food safe. In general work deemed not food safe will have a "For Decorative Use Only" or other similar mark on the bottom. Hei Mao Studio is not liable for issues that stem from misuse. 

Shipping

Refer to our shipping policy.

Issues with your order?

E-mail us with your concern and we'll review this case-by-case. Refer to our Refund Policy. 

Thank you for your support!